Returns & Exchanges

At Additional Lengths, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused and unopened hair extensions and professional beauty products. For hygiene reasons, hair extensions must remain in their original, sealed packaging with all security ties intact to be eligible for a refund or exchange.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unopened condition and within the 30-day return window from the date of delivery.

• 2.
  Complete the Return Form

  Download and fill out our returns form from the website, ensuring you include your order number and specify whether you require a refund or an exchange.

• 3.
  Secure Packaging

  Pack your items securely to prevent damage during transit, including the completed returns form inside the package.

• 4.
  Dispatch Your Parcel

  Send your return via a tracked courier service to our distribution center; please retain your proof of postage until your refund has been processed.